> For the complete documentation index, see [llms.txt](https://overleaf-pro.ayaka.space/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://overleaf-pro.ayaka.space/latex/knowledge-base/135-the-text-in-my-eps-or-pdf-image-file-is-missing-when-i-uploaded-my-manuscript-to-a-journal-s-sub.md). # The text in my EPS or PDF image file is missing when I uploaded my manuscript to a journal's submission portal, but it looked just fine on Overleaf Based on feedback from the submission portal's technical support, this is likely caused by multiple layers in the EPS/PDF file that has been uploaded. (This may happen with TIFF and PNG files as well.) Such issues can usually be avoided by flattening the EPS/PDF files, before submitting them along with the manuscript file. This will merges all layers of the image into a single layer with no alpha channel. Photoshop and [GIMP](https://www.gimp.org/), as well as some other image manipulation programs, contain such "Flatten image" or "Merge layer" functions. You can also use command line commands, such as [ImageMagick](http://www.imagemagick.org/Usage/layers/#flatten), or use `epstopdf` and `pdftops` to do a round-trip conversion. For example, for a PDF image called "fig1.pdf", run: ``` pdftops -eps fig1.pdf ``` to get an .eps, and then ``` epstopdf fig1.eps ``` to get back a flattened .pdf. If you still see issues with your images after trying these steps, please [contact us](https://www.overleaf.com/contact) and we'll see if we can help. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://overleaf-pro.ayaka.space/latex/knowledge-base/135-the-text-in-my-eps-or-pdf-image-file-is-missing-when-i-uploaded-my-manuscript-to-a-journal-s-sub.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.